about us
Technex International Pte Ltd
Exclusive distributor of Philips’ range
of digital locks in Singapore
Technex International Pte Ltd, awarded as the exclusive distributor of Philips’ range of digital locks in Singapore, we provide state of the art home security systems to all consumers in Singapore. With our extensive distribution network in the industry, you may reach out to any of our 30 touch points to get onboard with us.
e-shop
get ready to embrace a new level of convenience and peace of mind with Philips EasyKey
Featured models
Technex International Pte Ltd
Exclusive distributor of Philips’ range
dealers
you may reach out to any of our 30 touch points to get onboard with us.
With our extensive distribution network in the industry, you may reach out to any of our 30 touch points to get onboard with us.
FAQS
Frequently Asked Questions
View our list of Dealers to locate one nearest to you and you can also purchase on their web pages.
You may also wish to purchase directly from our online platforms:
Shopee https://shopee.sg/philipseasykey
Lazada https://www.lazada.sg/shop/philipseasykey
Alternatively, visit us at our showroom located at 33 Ubi Ave 3, #01-12 Vertex, Singapore 408868 (Mondays – Fridays: 9am to 6pm).
Observe their opening hours when planning your visit. Our dealers are well equipped to brief you on the specifications of our products and to advise you on the most suitable model according to your needs. Upon purchase, the dealer will schedule an installation appointment with you immediately.
Yes, all prices are nett and inclusive of installation.
A technician will arrive at your premise during the allocated time slot. The technician will fix the Philips EasyKey digital lock onto your door (chiselling of your door would be required, depending on the lockset that you have purchased). The technician will also activate and demonstrate how to register and use the Philips EasyKey digital lock. Afterwhich, the technician will request for you sign off a checklist on the job that has been performed. A photograph would be taken for reference.
There could be rare situations that the set purchased may not be suitable for installation on your gate/door. Examples of such situations may include certain door or gate features that hinder the installation. If such situations occur, the technician may consult with the dealer to offer an alternative product.
To be covered for warranty, all users must register for warranty on our webpage Register Warranty tab. The same information can also be found in your warranty card on the steps to register for warranty.
We have a 24/7 hotline for any technical support and defects listed on our webpage. The same information can be found on our warranty card.
All Philips EasyKey digital locks and smart viewers are covered for 3 years and 2 years respectively, full parts and labour from date of installation. Purchase receipt to be kept by you for valid verification. In scenarios without proof of purchase or warranty registration, we reserve the right to reject the warranty claim.
The software of your DV001 might not be updated to version [09.81100.00.13] yet.
- Select left-most (battery) icon labelled ‘Mode’, and select left-most (lightning bolt) icon labelled ‘General Mode’
- Go to home, select ‘Settings’ -> ‘Network’ -> ’Scan QR code’ to pair the DV001 with your mobile app.
Or
Go to home, select ‘Settings’ -> ‘Network’ -> ’Wi-Fi’ to connect the DV001 to your home wifi. - From the home page, go to ‘Settings’ -> ‘My Device’ to see if the ‘Firmware Version’ is [09.81100.00.14]
- If it is not [09.81100.00.14], scroll all the way down to ’System Upgrade’ and select ‘Check Now’ and ‘Update’
Yes, each smart lock is connectable to 1 administrator and 3 user accounts (applicable for Wi-Fi via Gateway, for direct Wi-Fi access i.e. 702 range is single user account only). The wifi unlock is limited to the administrator account, and the remaining user accounts may only have bluetooth unlock access, and view entry log data via the app.
reviews
What Our Clients Say About Us
Thumbs up!
Headed down to their showroom at Ubi. I have to say I’m impressed by the variety of digital locks they carried. I was served by a young guy named Chester. To say he was knowledgeable with the products and was very patient with me even though it was way past his working hours. He stayed throughout to ensure all my questions were answered. Thumbs up!
Rudi Matthews
01/03/2022
Thanks Justin for the good job done.
Thank you Philips Easy Key. Justin arrived on time for my door lock installation. Service and demo also power. Thanks Justin for the good job done.
Eddie Mohamad Ali
10/04/2022
Thank you.
Hanna was very helpful with my enquiries. She helped me checked which lock can be installed on my door just by sending her my door pictures and giving her some measurements. She also took the initiative to advise me on the lock features that I wanted. Thank you.
Gayathiri
15/05/2022
Love it.
Very pleased with my first ever digital lock! Did a lot of research before my purchase and decided to go for Philips as it is a trusted brand. Design is modern and my friends all commented on how nice and sophisticated it looks. Love it.
Lim Wan Choo
01/06/2022
Thank you for the prompt service.
Thank you for the prompt service. Nick is really helpful and patient. He actually helped us set our fingerprints for me, my husband and helper. We appreciate the service rendered. ??
Linda Toh
20/06/2022
Appreciate it.
Hi, your technician has changed my viewer already. Thank you. Just want to say so far your after sales service has been very good. ??. Appreciate it.
Paul
18/07/2022
I am very pleased with his service.
Nick installed my door viewer for me. He is very knowledgeable and efficient. I am very pleased with his service. Please feedback to your manager. I will be telling my friends about this product and my good experience. Thanks.
Eileen
25/07/2022
NG CHOONG NAM06/02/2024Hock and Kelvin Service technician has been very helpful to attend & reset my door EasyKey. Technically competent to answer my query.Thank youKrystal Khoo05/02/2024Hock Very goodRick Chua05/02/2024Hock and henna very good and excellent servicesHongyao Liong05/02/2024Vijay is very helpful, polite and professional.Ming Yang Fung05/02/2024Speedy response and receiving good advise from Philip. Good job????Nicole Lee05/02/2024Hock and Kevin were very helpful and active in troubleshooting the errors I had with my product. ????Lim SHAO FENG05/02/2024THANKS VIJAY for his professional service and installation.Kimberly Chan05/02/2024Super fast and informative installation of my door viewer by Glenn! Thanks :)Alicia Chia05/02/2024Vijay was the installer for our digital lock. He is friendly and apologetic as he came late due to faulty tools which he had to take some time to get replacements. He completed the job in around 1 hour 15 mins after arriving and took care to clean up the place. The digital lock looks cool and sleek and functions well.Lenny Lenny05/02/2024Glenn service is good and friendlyLoad moreGoogle rating score: 5.0 of 5, based on 1615 reviews,showing our latest reviews