about us

Technex International Pte Ltd
Exclusive distributor of Philips’ range
of digital locks in Singapore

Technex International Pte Ltd, awarded as the exclusive distributor of Philips’ range of digital locks in Singapore, we provide state of the art home security systems to all consumers in Singapore. With our extensive distribution network in the industry, you may reach out to any of our 30 touch points to get onboard with us.

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get ready to embrace a new level of convenience and peace of mind with Philips EasyKey

Featured models

Technex International Pte Ltd
Exclusive distributor of Philips’ range

dealers

you may reach out to any of our 30 touch points to get onboard with us.

With our extensive distribution network in the industry, you may reach out to any of our 30 touch points to get onboard with us.

FAQS

Frequently Asked Questions

View our list of Dealers to locate one nearest to you and you can also purchase on their web pages.

You may also wish to purchase directly from our online platforms:
Shopee 🛒 https://shopee.sg/philipseasykey
Lazada 🛒 https://www.lazada.sg/shop/philipseasykey

Alternatively, visit us at our showroom located at 33 Ubi Ave 3, #01-12 Vertex, Singapore 408868 (Mondays – Fridays: 9am to 6pm).

Observe their opening hours when planning your visit. Our dealers are well equipped to brief you on the specifications of our products and to advise you on the most suitable model according to your needs. Upon purchase, the dealer will schedule an installation appointment with you immediately.

Yes, all prices are nett and inclusive of installation.

A technician will arrive at your premise during the allocated time slot. The technician will fix the Philips EasyKey digital lock onto your door (chiselling of your door would be required, depending on the lockset that you have purchased). The technician will also activate and demonstrate how to register and use the Philips EasyKey digital lock. Afterwhich, the technician will request for you sign off a checklist on the job that has been performed. A photograph would be taken for reference.

There could be rare situations that the set purchased may not be suitable for installation on your gate/door. Examples of such situations may include certain door or gate features that hinder the installation. If such situations occur, the technician may consult with the dealer to offer an alternative product.

To be covered for warranty, all users must register for warranty on our webpage Register Warranty tab. The same information can also be found in your warranty card on the steps to register for warranty.

We have a 24/7 hotline for any technical support and defects listed on our webpage. The same information can be found on our warranty card.

All Philips EasyKey digital locks and smart viewers are covered for 3 years and 2 years respectively, full parts and labour from date of installation. Purchase receipt to be kept by you for valid verification. In scenarios without proof of purchase or warranty registration, we reserve the right to reject the warranty claim.

The software of your DV001 might not be updated to version [09.81100.00.13] yet.

  1. Select left-most (battery) icon labelled ‘Mode’, and select left-most (lightning bolt) icon labelled ‘General Mode’
  2. Go to home, select ‘Settings’ -> ‘Network’ -> ’Scan QR code’ to pair the DV001 with your mobile app.
    Or
    Go to home, select ‘Settings’ -> ‘Network’ -> ’Wi-Fi’ to connect the DV001 to your home wifi.
  3. From the home page, go to ‘Settings’ -> ‘My Device’ to see if the ‘Firmware Version’ is [09.81100.00.14]
  4. If it is not [09.81100.00.14], scroll all the way down to ’System Upgrade’ and select ‘Check Now’ and ‘Update’

Yes, each smart lock is connectable to 1 administrator and 3 user accounts (applicable for Wi-Fi via Gateway, for direct Wi-Fi access i.e. 702 range is single user account only). The wifi unlock is limited to the administrator account, and the remaining user accounts may only have bluetooth unlock access, and view entry log data via the app.

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